Customer Experience Assistant – Growth & Training

Wickes; Essex; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Gain share bonus

Pension contributions

Holiday entitlement

Staff discount

Wellbeing schemes

Job summary

Wickes in the United Kingdom is looking for a customer-focused team member to help customers in-store and ensure a smooth shopping experience. You’ll assist with queries, stock shelves and support the payment process with a friendly smile.

We offer comprehensive training, ongoing development and a benefits package that includes age-based hourly rates, up to £300 monthly gain share, pension contributions, up to 35 days of annual leave, staff discounts and wellbeing schemes.

Qualifications

• Experience delivering high levels of customer service in a store environment.
• Experience working in a similar retail role is preferred.

Responsibilities

• Assist customers with enquiries and transactions in-store.
• Help keep shelves stocked and ensure a smooth shopping experience.
• Support payments and deliver a friendly, helpful service.

Skills

Customer service

Retail experience

Job description

Wickes in the United Kingdom is looking for a customer-focused team member to help customers in-store and ensure a smooth shopping experience. You’ll assist with queries, stock shelves and support the payment process with a friendly smile.

We offer comprehensive training, ongoing development and a benefits package that includes age-based hourly rates, up to £300 monthly gain share, pension contributions, up to 35 days of annual leave, staff discounts and wellbeing schemes.