Customer Experience Advisor - Home Improvement

B&Q; West of England; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Discount card

Life assurance

Employee assistance programme

Pension

Medical benefits

Leave (6.6 weeks + milestones)

Job summary

B&Q is seeking a Customer Advisor in the United Kingdom. The role is full-time, 36.75 hours per week, on a permanent contract, with a UK notional hourly rate of £13.62 per hour (including £0.52 per hour store location allowance).

We emphasize equal treatment and support through Disability Confident commitments. Salary is benchmarked for all roles, with rewards as described, and a strong focus on customer service and home improvement guidance.

Job description

B&Q is seeking a Customer Advisor in the United Kingdom. The role is full-time, 36.75 hours per week, on a permanent contract, with a UK notional hourly rate of £13.62 per hour (including £0.52 per hour store location allowance).

We emphasize equal treatment and support through Disability Confident commitments. Salary is benchmarked for all roles, with rewards as described, and a strong focus on customer service and home improvement guidance.