Customer-Driven Retail Pro — Training & Growth

Screwfix Direct Ltd.; Sefton; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

28 days annual leave (increasing with/

Pension scheme

Life cover

Employee discount

Training & development

Job summary

Screwfix is hiring a Retail Assistant to be the friendly face in-store, delivering excellent customer service and helping customers find the right products. You’ll support warehouse tasks, maintain stock, and ensure a smooth shopping experience.

Join a team-focused environment with training and varied shifts to support work-life balance. The role offers a competitive salary, 28 days’ leave, a pension, and employee discounts as part of the Screwfix benefits package.

Qualifications

• Amazing at giving great service, with a positive can-do, no-nonsense approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn, you don’t need retail experience to succeed.
• Friendly, flexible, reliable, honest and enthusiastic!

Responsibilities

• Host – welcome customers into the store, understand what they need, guide them to the right products and make it easy for them.
• Warehouse standards – assist with deliveries, maintain stock, collect orders and keep standards high.
• Part of the team – join a team that takes pride in the store, works together and has fun.

Skills

Customer service

Communication

Teamwork

Flexibility

Positive attitude

Job description

Screwfix is hiring a Retail Assistant to be the friendly face in-store, delivering excellent customer service and helping customers find the right products. You’ll support warehouse tasks, maintain stock, and ensure a smooth shopping experience.

Join a team-focused environment with training and varied shifts to support work-life balance. The role offers a competitive salary, 28 days’ leave, a pension, and employee discounts as part of the Screwfix benefits package.