Customer-Driven Retail Advisor | Flexible Hours + Commission

EE Limited; Swindon; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

24/7 Online GP access for you and your

Massive discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare and Dental

Equal family leave - 18 weeks full pay

Carer’s leave

Job summary

EE Limited in Swindon is recruiting a Retail Advisor to join our in-store team, helping customers choose plans, devices and services with friendly, patient support during busy trading hours.

No prior retail experience is required; we provide full training. You will work with energy, empathy and resilience, with opportunities for development and progression, plus benefits including private healthcare options and travel support.

Qualifications

• No prior retail experience required; full training provided.
• Strong communication and service mindset.
• Flexibility to work across store trading hours.

Responsibilities

• Help customers choose plans and devices, guiding them to the best EE solution.
• Deliver friendly, expert assistance with energy and empathy in busy store environments.
• Represent EE in-store, aligning with brand standards and policies.

Skills

Customer service

Communication

Adaptability

Resilience

Relationship building

Problem solving

Job description

EE Limited in Swindon is recruiting a Retail Advisor to join our in-store team, helping customers choose plans, devices and services with friendly, patient support during busy trading hours.

No prior retail experience is required; we provide full training. You will work with energy, empathy and resilience, with opportunities for development and progression, plus benefits including private healthcare options and travel support.