Customer Development Specialist

McCurrach Careers; Dartford; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Lunch allowance

Company vehicle + fuel card

Job summary

McCurrach Careers is recruiting a Customer Development Executive to cover Southeast London and surrounding areas. You will manage a defined territory, build strong relationships with store managers and decision-makers, and negotiate additional displays to boost distribution and visibility of Magnum ice cream brands.

Ideal candidates will have field sales or direct selling experience, enjoy autonomy, and be motivated by seeing tangible in-store results.

Qualifications

• Experience in field sales or similar role.
• Strong communication and influence with stakeholders.
• UK driving licence required with clean record.

Responsibilities

• Manage a territory and plan visits around store manager availability.
• Build and maintain relationships with store managers and decision-makers.
• Negotiate displays and promotional activity to enhance presence.
• Drive distribution and availability across product ranges.
• Execute merchandising in line with brand guidelines.
• Actively selling to maximise sales and visibility.
• Utilise sales data to track performance and identify growth opportunities.
• Manage CAPEX assets like Freezers on Loan and POS where required.

Skills

Field sales experience

Driving licence (UK)

Territory management

Negotiation skills

Relationship building

Time management

Job description

Job Title: Customer Development Executive

Location / Region: Southeast London and surrounding areas (Ideal Postcode SE1)

call file also includes postcodes like DA & BR )

Industry: FMCG and Multi Channel

Contract Type: Permanent, Full-time

Salary / Rate: £29000 & 10% Annual bonus

Other Benefits: Lunch allowance, Company Vehicle + Fuel Card

The Role at a Glance

We’re recruiting a Customer Development Executive to manage and grow our Magnum across Southeast London & surrounding areas. You’ll build strong relationships with store decision‑makers, negotiate additional displays, increase distribution and visibility, and drive sales for well‑known household brands.

This role is ideal for someone with field sales or direct selling experience who enjoys autonomy, building relationships, and seeing the direct impact of your work in store. This role offers the chance to work to represent a leading brands and work with a range of well-known products. Not only does this opportunity give you a wide range of experiences, but you’ll also have continuous support from colleagues, fantastic career growth opportunities and excellent perks.

About Us

McCurrach is part of Avidity Group Ltd, the parent company of a group of sales and marketing agencies (McCurrach, Standout, Wave, Thumbprint & Zing).

We increase sales at the point of purchase. We are a leading field sales and marketing agency that helps brands sell more through a multi-faceted approach. We work with household names across various industries and are dedicated to delivering an outstanding service and optimising results.

We put brands in the spotlight. We are a leading field marketing agency that helps brands increase visibility and drive sales through in‑person engagement and strategic marketing. We work with household names across various industries and are dedicated to delivering an outstanding service and optimising results.

Be yourself and grow, have your voice heard, and develop your career with flexible working policies and an abundance of opportunity with a sustainable, forward‑thinking agency.

Be yourself and grow, have your voice heard, and develop your career with flexible working policies and an abundance of opportunity with a sustainable, forward‑thinking agency.

About The Magnum Ice Cream Company

The Magnum Ice Cream Company is the world’s largest ice cream business and an industry leader, with 19,000 expert colleagues and iconic brands such as Wall’s, Cornetto, and Ben & Jerry’s, enjoyed in 76 countries around the globe.

For more than 100 years, we’ve taken pleasure seriously delivering happiness with every lick and scoop and creating unforgettable experiences for generations of ice cream lovers.

Today, we’re on a mission to become the ultimate snacking company. A place where growth, innovation, ownership mentality, and high performance are encouraged and rewarded. Where our people thrive, and where we craft extraordinary ice cream experiences that turn everyday moments into lasting memories.

Because at the Magnum Ice Cream Company, we know one simple truth: life tastes better with ice cream.

What You’ll Be Doing

As a Customer Development Executive, you’ll take full ownership of your area, working closely with the Regional Sales Manager and a supportive field team to deliver against agreed KPIs.

Your key responsibilities include:

• Managing a territory and planning visits around store manager availability to maximise opportunities


• Building and maintaining strong relationships with store managers and key decision‑makers


• Negotiating additional displays and promotional activity


• Driving distribution, availability and compliance across the agreed product ranges


• Executing merchandising activity in line with brand guidelines


• Actively selling and promoting products to maximise sales and visibility


• Using sales data to track performance and identify growth opportunities


• Manage CAPEX assets such as Freezers on Loan and premium POS, ensuring outlets meet contractual terms and conditions

What We’re Looking For

We are ideally looking for a candidate who has the following skills and experience, but if you’re excited about this role but your experience doesn’t align perfectly, we still encourage you to apply - you might be just the right person for our team.

You’ll need:

• Experience working in field sales or similar role


• Strong communication skills and confidence influencing stakeholders


• Excellent time management and territory planning ability


• Be self‑motivated and results‑driven


• A full UK Driving Licence (no more than 6 points and no previous bans)

Nice to Have:

• Merchandising or POS execution experience


• Direct selling skills

What You’ll Get in Return – Benefits and Perks

At McCurrach, we recognise that people are the key to our success. That’s why our benefits package is designed to offer continuous support, learning and development opportunities delivered by our in‑house L&D team, support your wellbeing and work‑life balance.

Our competitive benefits package includes:

• Competitive salary and remuneration: annual pay reviews, performance bonuses and early pay access


• Transport: Company vehicle and fuel card


• Flexible working policies: SMART working options for all staff members


• Flexible annual leave entitlement: 23 days paid holiday + bank holidays (increasing with length of service) and the option to purchase 5 additional annual leave days


• Family friendly policies: enhanced sick pay, maternity/paternity leave, carers leave and parental leave


• Health and Wellbeing: Employee assistance programme, including 8 face‑to‑face counselling sessions, wellness taskforce, community of mental health first aiders and wellness workshops


• Learning and development: PDR objectives, mentorship, career development plans, access to internal vacancies across all our Group Agencies


• Additional perks: discounted private healthcare, retail discounts, daily lunch allowance and life assurance

If you’re looking for more information on the role, contact our recruitment team on [e-mail] referencing the job title and ID number, and a member of our team will get back to you shortly.

We have a fantastic track record of retaining colleagues and redeploying them into our other brand teams across Avidity Group. We are always looking for talented individuals to join our group of agencies. If this role isn’t the right fit for you, submit your CV for general consideration.

Our Commitment to Diversity, Equity and Inclusion

Feel empowered to be your best and authentic self in a safe and supportive working environment. Our colleagues come from a variety of backgrounds, education, experience levels, age groups, religions and ethnicities. We’re committed to inclusive and blind recruitment practices, providing forward thinking policies e.g. transgender and Ramadan polices, and celebrating diversity through engagement sessions for key events e.g. Pride, International Women’s Day and Black History Month.

Discover What It’s Like to Work with Us

A place where you can be yourself and grow. Our aim is simple - to create a workplace that allows you to be your authentic self, in an environment that supports your wellbeing and development. Build a career that works alongside your lifestyle, allowing you to achieve a healthy work‑life balance.

Learn more about our culture and what it’s like to be a member of our team: Join an award‑winning sales and marketing team.

Read more about our commitment to our colleagues here.