Customer Development Manager

Kenvue; Bramley; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading consumer goods company based in Reading is looking for a Customer Development Manager to report to the Senior Customer Development Manager. This role includes direct P+L ownership, managing a direct report, and delivering business targets. Candidates should possess strong commercial acumen and experience in the FMCG sector. The company offers a competitive benefits package, learning opportunities, and a hybrid working model, emphasizing care and collaboration in their workplace culture.

Benefits

Competitive Benefit Package

Paid Company Holidays

Learning & Development Opportunities

Employee Resource Groups

Qualifications

• Strong commercial acumen and excellent numeracy and analytical skills are required.
• Experience in FMCG sphere and prior customer-facing roles are crucial.
• Ability to adapt to evolving business conditions and take calculated risks.

Responsibilities

• Report into the Senior Customer Development Manager and have P+L ownership for AAH.
• Manage one direct report, a Customer Development Executive.
• Deliver specified business targets including sales and profit.

Skills

Strong commercial acumen

Excellent numeracy and analytical skills

Experience in FMCG sphere

Ability to identify sales-driving opportunities

Ability to engage customers

Line Management experience

Job description

Customer Development Manager

Kenvue is currently recruiting for this position. The role reports to a Senior Customer Development Manager and is based at our Reading office (hybrid working).

Location: Europe/Middle East/Africa, United Kingdom, Reading, Berkshire. Work Location: Hybrid.

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands – including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S®, and BAND‑AID® that you already know and love. Science is our passion; care is our talent.

Who we are

Our global team is ~22,000 brilliant people with a workplace culture where every voice matters and every contribution is appreciated. We are passionate about insights, innovation, and committed to delivering the best products to our customers. Being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science, and solve with courage – and have brilliant opportunities waiting for you!

What you will do

• Report into the Senior Customer Development Manager and have direct P+L ownership for AAH across all categories.
• Manage one direct report, a Customer Development Executive.
• Deliver specified business targets (sales, spend and profit targets – INS, TCI, NTS, Net GP).
• Full forecasting and spend management for your business area, making accurate forecasts to your supply team and commercial strategy & planning contacts.
• Build positive and collaborative relationships with your key contacts, and represent AAH requirements and business strategy to the Kenvue business.
• Build and lead the total AAH Joint Business Plan to ensure delivery of key metrics for Kenvue & AAH for long‑term sustainable growth.

What are we looking for

• Strong commercial acumen and excellent numeracy and analytical skills.
• Experience in FMCG sphere and prior customer‑facing roles are crucial.
• Ability to identify sales‑driving opportunities and drive business effectiveness.
• Ability to engage your customers and collaborate with Kenvue experts to identify areas of opportunity and alignment to develop strategies that build joint business value.
• Adapt to evolving business conditions and see them as an opportunity to take calculated risks that enhance business outcomes.
• Line Management experience is desired, but not essential.

What’s in it for you

• Competitive Benefit Package.
• Paid Company Holidays, Volunteer Time, option to buy and sell holidays.
• Learning & Development Opportunities.
• Employee Resource Groups.

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, and will not be discriminated against on the basis of disability.

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.