Customer Delivery Driver, Supermarket Assistant

John Lewis Partnership; Newmarket; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading UK employee-owned business is seeking a delivery driver to represent the company and deliver high-quality service directly to customers. You will also assist with stock control and cashiering at the store. Ideal candidates possess a full valid UK driving licence and strong customer service skills. This role supports flexible working hours. Join us to contribute to a mission of building a happier world through our purpose-driven culture.

Qualifications

• Must be 18 years old or over.
• Driving assessment will be part of the application.
• Security and licence checks will confirm suitability for the role.

Responsibilities

• Delivering Waitrose quality and service to customers’ doors.
• Assisting with stock control and cashiering at the store.
• Maintaining a flexible, proactive approach to customer service.

Skills

Full valid UK manual driving licence with no more than six points

Ability to lift heavy products

Excellent customer service skills

Job description

About the Role

This is a front line role where you are the friendly face of our business – a driver delivering Waitrose quality and service right to customers’ doors. When not out on delivery routes you’ll work at the store, assisting with stock control and cashiering, and may need to lift heavy products.

You represent the company to each customer and work with a flexible, proactive approach to provide the highest level of customer service. A good appreciation of health & safety is also required.

Essential Experience, Skills and Qualifications

• Full valid UK manual driving licence with no more than six points – and you must be 18 years old or over.
• Driving assessment will be part of the application.
• Security and licence checks will confirm suitability for the role.

Desirable Experience, Skills and Qualifications

• Previous experience in a driving role.
• Knowledge of chilled vehicles.

About The Partnership

We are the largest employee‑owned business in the UK, home of John Lewis and Waitrose, and we build a happier world through our purpose‑driven culture.

Important Points to Note

Some roles undergo pre‑employment vetting, including DBS checks and financial probity checks where required. We encourage candidates to complete vetting documents promptly to avoid delays.

We occasionally close vacancies early when we receive a high volume of applications, so we recommend applying early. If you need a reasonable adjustment due to a disability, please contact us as soon as possible.

Flexible Working

We support flexible working, which may include flexible or compressed hours, job sharing, or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.