Customer Delivery Driver - Midsomer Norton Superstore

Tesco; Midsomer Norton; Vor Ort; GBP 20.000 - 21.000; Teilzeit

Zusammenfassung

Tesco is seeking a Customer Delivery Driver to bring groceries to customers’ homes. You will be the face of Tesco on the road, delivering with a smile and excellent service. This is a hands-on, physical role with varied shifts, often working independently with support from managers back at base.

You will deliver within customer time slots, load the van safely, handle orders with care, and communicate clearly about changes or substitutions. Flexible working options available.

Qualifikationen

• Valid UK/EU driving licence (min 12 months)
• Excellent customer service and communication
• Able to work in a busy, physical environment

Aufgaben

• Deliver orders to customers within agreed time slots and provide warm, friendly service at the doorstep.
• Load and unload the van safely; keep van and equipment clean and organised.
• Explain order changes, substitutions, or short-dated items to customers and process refunds where needed.
• Handle products with care to maintain quality and customer trust.
• Build good relationships with colleagues to deliver great team service on the road and in-store.

Kenntnisse

Customer service

Delivery driving

Jobbeschreibung

Availability Window

Days From time To time Sun 06:00:00 18:00:00 Fri 06:00:00 18:00:00

As the face of Tesco on the road, our Customer Delivery Drivers meet customers in their homes every day. This role is about much more than driving; it’s about helping people and delivering great service with a smile.

It’s hands on, physical and full of variety, with no two shifts the same. You’ll work independently for much of the day, with a supportive team of managers and colleagues back at base whenever you need them.

Customer Delivery Driver pay starts at £14.18 per hour, rising to £15.45 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

Keeping your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.

Loading the van safely and completing all checks to ensure it’s roadworthy, reliable, and ready to deliver great service.

Talking customers through any order changes, substitutions, or short dated items in a friendly, reassuring way, and offering refunds where needed to keep the experience smooth and positive.

Handling products with care, treating every order as if it were your own to maintain quality and customer trust.

Delivering within the customer’s time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.

Build strong relationships with colleagues to create great team spirit and deliver the best service for customers.

Be warm and welcoming with customers and colleagues.

Respond quickly to changing customer needs and embrace change while out on the road and in the store.

Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.

Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome.

We also understand that life varies for each of us, so we’re always open to conversations about flexible working.

We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer.