Customer Delivery Driver - Flexible Hours & Warm Service

Tesco; Broadstairs; On-site; GBP 20,000 - 21,000; Full time

Job summary

Tesco in the United Kingdom is seeking Customer Delivery Drivers to join our on‑the‑road team. You will meet customers in their homes, provide friendly service, and ensure orders are delivered to time slots with care.

The role is hands‑on, physically demanding, and offers shifts starting at £14.18 per hour, increasing to £15.45 for in‑store locations within the M25; minimum 16 hours per week and flexible working options discussed during application.

Qualifications

• Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.

Responsibilities

• Keeping your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.
• Loading the van safely and completing all checks to ensure it’s roadworthy, reliable, and ready to deliver great service.
• Talking customers through any order changes, substitutions, or short‑dated items in a friendly, reassuring way, and offering refunds where needed to keep the experience smooth and positive.
• Handling products with care, treating every order as if it were your own to maintain quality and customer trust.
• Delivering within the customer’s time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.
• Build strong relationships with colleagues to create great team spirit and deliver the best service for customers.
• Be warm and welcoming with customers and colleagues.
• Respond quickly to changing customer needs and embrace change while out on the road and in the store.

Job description

Tesco in the United Kingdom is seeking Customer Delivery Drivers to join our on‑the‑road team. You will meet customers in their homes, provide friendly service, and ensure orders are delivered to time slots with care.

The role is hands‑on, physically demanding, and offers shifts starting at £14.18 per hour, increasing to £15.45 for in‑store locations within the M25; minimum 16 hours per week and flexible working options discussed during application.