Customer Delivery Driver: Flexible Hours, Great Benefits

Tesco; Galashiels; On-site; GBP 20,000 - 21,000; Part time

Job summary

Tesco is seeking Customer Delivery Drivers to meet customers in their homes and deliver exceptional service with a smile. Roles offer guaranteed a minimum of 16 hours per week and pay starts at £14.18 per hour, rising to £15.45 in M25 stores.

You’ll work varied shifts, typically evenings, with a supportive team at base. Responsibilities include safe loading, maintaining vehicle readiness, handling substitutions, and delivering in the customer’s time slot while upholding Tesco’s service standards

Qualifications

• Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.
• Build strong relationships with colleagues to create great team spirit and deliver the best service for customers.
• Be warm and welcoming with customers and colleagues.
• Respond quickly to changing customer needs and embrace change while out on the road and in the store.

Responsibilities

• Keep your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.
• Load the van safely and complete all checks to ensure it’s roadworthy, reliable, and ready to deliver great service.
• Talk customers through any order changes, substitutions, or short‑dated items in a friendly, reassuring way, and offering refunds where needed to keep the experience smooth and positive.
• Handle products with care, treating every order as if it were your own to maintain quality and customer trust.
• Delivering within the customer’s time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.

Job description

Tesco is seeking Customer Delivery Drivers to meet customers in their homes and deliver exceptional service with a smile. Roles offer guaranteed a minimum of 16 hours per week and pay starts at £14.18 per hour, rising to £15.45 in M25 stores.

You’ll work varied shifts, typically evenings, with a supportive team at base. Responsibilities include safe loading, maintaining vehicle readiness, handling substitutions, and delivering in the customer’s time slot while upholding Tesco’s service standards