Customer Delivery Driver - Flexible Hours & Benefits

Tesco PLC; London Borough of Hillingdon; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Holiday starting at 20 days plus a day

Flexible working from day one

Colleague Clubcard 10% off, 15% on pay

Free wellbeing services

Life cover and pension matching

Discounts, shares and cycle-to-work

Uniform provided

Job summary

Tesco PLC is seeking an enthusiastic Customer Delivery Driver to bring groceries and smiles to customers’ homes in London and surrounding areas. You’ll work on the road and in-store, balancing independent driving with support from a local team to sustain great service levels.

Pay starts at £14.18 per hour, rising to £15.45 in M25 stores, with a guaranteed minimum 16 hours per week. A valid licence, reliability, and customer-friendly approach are essential.

Qualifications

• Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.
• Be warm and welcoming with customers and colleagues.
• Respond quickly to changing customer needs while on the road and in store.

Responsibilities

• Keeping your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.
• Loading the van safely and completing all checks to ensure it's roadworthy, reliable, and ready to deliver great service.
• Talking customers through any order changes, substitutions, or short-dated items in a friendly, reassuring way, and offering refunds where needed to keep the experience smooth and positive.
• Handling products with care, treating every order as if it were your own to maintain quality and customer trust.
• Delivering within the customer's time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.

Skills

Warm and welcoming

Customer service

Team orientation

Adaptability

Driving licence

Job description

Tesco PLC is seeking an enthusiastic Customer Delivery Driver to bring groceries and smiles to customers’ homes in London and surrounding areas. You’ll work on the road and in-store, balancing independent driving with support from a local team to sustain great service levels.

Pay starts at £14.18 per hour, rising to £15.45 in M25 stores, with a guaranteed minimum 16 hours per week. A valid licence, reliability, and customer-friendly approach are essential.