Customer Delivery Driver - Broughton Chester Extra at Tesco

Tesco; Chester; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Holiday + personal day allowance

Colleague Clubcard discount 10%

Wellbeing services

Life cover 5x pay

Pension with matching contributions

Job summary

Tesco is seeking a Customer Delivery Driver in Chester to represent the brand on the road, delivering groceries and serving customers with a smile. The role combines driving with customer-facing service and requires on-site presence with a supportive team structure. Flexible hours and minimum weekly hours are offered.

You will drive with care, load and check equipment, and handle substitutions or updates with courtesy, ensuring orders arrive on time and in excellent condition.

Qualifications

• Requires a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.
• On-site role with flexible working where available.
• Ability to deliver high-quality service on the road and at customers' homes.

Responsibilities

• Keep van, trays and work area clean and organised.
• Load van safely and perform checks to ensure roadworthiness.
• Explain order changes to customers and handle refunds as needed.
• Deliver to customers within their time slot with friendly, service‑minded approach.
• Build strong relationships with colleagues to enable great team spirit.

Skills

Driving

Customer service

Organised

Job description

Customer Delivery Driver - Broughton Chester Extra at Tesco in Chester, ENG, GB

This Full time on site position offers great opportunities for career growth.

About the role

Availability Window Days From time To time Mon 09:00:00 20:00:00 Tue 09:00:00 20:00:00 Wed 09:00:00 19:30:00 Thu 13:00:00 23:00:00 Fri 13:00:00 23:00:00

As the face of Tesco on the road, our Customer Delivery Drivers meet customers in their homes every day. This role is about much more than driving; it’s about helping people and delivering great service with a smile. It’s handsâ€‑on, physical and full of variety, with no two shifts the same. You’ll work independently for much of the day, with a supportive team of managers and colleagues back at base whenever you need them.

• You will be responsible for Keeping your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.
• Loading the van safely and completing all checks to ensure it’s roadworthy, reliable, and ready to deliver great service.
• Talking customers through any order changes, substitutions, or shortâ€‑dated items in a friendly, reassuring way, and offering refunds where needed to keep the experience smooth and positive.
• Handling products with care, treating every order as if it were your own to maintain quality and customer trust.
• Delivering within the customer’s time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.
• You will need Build strong relationships with colleagues to create great team spirit and deliver the best service for customers.
• Be warm and welcoming with customers and colleagues.
• Respond quickly to changing customer needs and embrace change while out on the road and in the store.
• Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.

Customer Delivery Driver pay starts at £14.18 per hour, rising to £15.45 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

Whats in it for you?

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)
• Flexible working available from day one
• 10% off with your Colleague Clubcard, rising to 15% on payâ€‑day weekends, with a second card to share with family
• Free wellbeing services to support your mind, body and life
• Life cover worth five times your pay and an awardâ€‑winning pension with matching contributions up to 7.5%
• A range of benefits to choose from, including discounts, shares and cycleâ€‑to work schemes
• Uniform provided, plus policies to support you through life’s key moments

About Us

Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably. We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome. We also understand that life varies for each of us, so we’re always open to conversations about flexible working. We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.