Customer Delivery Driver - Bradley Stoke Extra

Tesco; Bristol; Presencial; GBP 19.000 - 22.000; A tiempo parcial

Descripción de la vacante

Tesco is looking for a Customer Delivery Driver to represent the Tesco brand while delivering groceries to customers’ homes. This hands-on role offers variety and independence, with support from store management.

Shifts start early and can include weekends, with a guaranteed minimum of 16 hours per week. You will load the van, perform safety checks, and communicate order changes or substitutions in a friendly, professional manner to ensure a smooth customer experience.

Formación

• Customer service skills to interact with customers in a friendly manner.
• Willingness to work flexible shifts across mornings and weekends.
• Ability to work independently and as part of a team.
• Clean driving record and safe driving practices.

Responsabilidades

• Deliver groceries to customers within agreed time windows.
• Load and unload items and keep the van tidy and organized.
• Explain order changes or substitutions to customers and process refunds when needed.
• Ensure vehicle and equipment are safe and roadworthy for each shift.
• Provide warm, natural service at the doorstep and build good relationships with customers.

Conocimientos

Customer service

Flexible working

Teamwork

Driving

Descripción del empleo

Availability Window

• Tue 06:00:00 – 19:00:00
• Thu 06:00:00 – 19:00:00
• Fri 06:00:00 – 16:30:00
• Sat 06:00:00 – 19:00:00

As the face of Tesco on the road, our Customer Delivery Drivers meet customers in their homes every day. This role is about much more than driving; it’s about helping people and delivering great service with a smile.

It’s hands‑on, physical and full of variety, with no two shifts the same. You’ll work independently for much of the day, with a supportive team of managers and colleagues back at base whenever you need them.

Customer Delivery Driver pay starts at £14.18 per hour, rising to £15.45 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

Keeping your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.

Loading the van safely and completing all checks to ensure it’s roadworthy, reliable, and ready to deliver great service.

Talking customers through any order changes, substitutions, or short‑dated items in a friendly, reassuring way, and offering refunds where needed to keep the experience smooth and positive.

Handling products with care, treating every order as if it were your own to maintain quality and customer trust.

Delivering within the customer’s time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.

Build strong relationships with colleagues to create great team spirit and deliver the best service for customers.

Be warm and welcoming with customers and colleagues.

Respond quickly to changing customer needs and embrace change while out on the road and in the store.

Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.

Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome.

We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.

We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.