Customer Delivery Driver - Basingstoke Superstore

Tesco; Basingstoke; Presencial; GBP 19 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible working

Disability Confident Leader

Resumo da oferta

Tesco is looking for Customer Delivery Drivers in the United Kingdom to bring groceries to customers’ homes with warmth and reliability. You’ll work mostly independently, supported by managers at base, and provide great service with a smile.

Pay starts at £14.18 per hour, rising to £15.45 in M25 stores, with a guaranteed minimum of 16 hours per week. Flexible working options are available to suit life’s varying needs.

Qualificações

• Valid UK/EU driving licence (full or automatic) held for 12+ months with no more than 3 penalty points.
• Ability to deliver excellent service with a friendly, reassuring manner.
• Flexibility to work variable shifts and hours, including weekend/early/late slots.

Responsabilidades

• Deliver groceries to customers in their home within the agreed time window.
• Load the van safely, keep it clean and organised, and perform checks to ensure roadworthiness.
• Explain order changes or substitutions and handle refunds to keep the customer experience smooth.
• Maintain care of products and leave customers feeling valued and well looked after.
• Build positive relationships with colleagues and stay adaptable to changing customer needs.

Conhecimentos

Customer service

Driving

Time management

Communication

Teamwork

Descrição da oferta de emprego

As the face of Tesco on the road, our Customer Delivery Drivers meet customers in their homes every day. This role is about much more than driving; its about helping people and delivering great service with a smile.

Its hands?on, physical and full of variety, with no two shifts the same. Youll work independently for much of the day, with a supportive team of managers and colleagues back at base whenever you need them.

Customer Delivery Driver pay starts at 14.18 per hour, rising to 15.45 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

Keeping your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.

Loading the van safely and completing all checks to ensure its roadworthy, reliable, and ready to deliver great service.

Talking customers through any order changes, substitutions, or short?dated items in a friendly, reassuring way, and offering refunds where needed to keep the experience smooth and positive.

Handling products with care, treating every order as if it were your own to maintain quality and customer trust.

Delivering within the customers time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.

Build strong relationships with colleagues to create great team spirit and deliver the best service for customers.

Be warm and welcoming with customers and colleagues.

Respond quickly to changing customer needs and embrace change while out on the road and in the store.

Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.

Tescos vision is to be every customers favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

Were committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyones Welcome.

We also understand that life varies for each of us, so were always open to conversations about flexible working. Talk to us during your application about how we can support you.

We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer,