Customer Consultant: Digital Banking & In-Branch Support

2022 - Chief Operating Office; Scarborough; On-site; GBP 26,000; Full time

Job summary

A leading UK financial institution is seeking a Customer Consultant to join their Scarborough branch. Your role will involve welcoming customers, assisting them with banking queries, and educating them on digital services. Ideal candidates should possess strong communication skills and a passion for customer service. This full-time position offers a salary of £25,250 per annum plus benefits such as private medical insurance and a competitive pension plan.

Benefits

25 days holiday per year

Private medical insurance

Performance-related bonus

Flexible benefits scheme

Qualifications

• Experience in a customer service environment.
• Strong communication and engagement skills.
• A flexible working approach to meet customer needs.

Responsibilities

• Welcoming customers and assisting with inquiries.
• Educating customers on digital services.
• Providing solutions to customer concerns.

Skills

Customer service experience

Communication skills

Adaptability

Digital literacy

Tools

Microsoft Office

Job description

A leading UK financial institution is seeking a Customer Consultant to join their Scarborough branch. Your role will involve welcoming customers, assisting them with banking queries, and educating them on digital services. Ideal candidates should possess strong communication skills and a passion for customer service. This full-time position offers a salary of £25,250 per annum plus benefits such as private medical insurance and a competitive pension plan.