Customer Consultant - Banking & Digital Solutions

2022 - Chief Operating Office; City of Edinburgh; On-site; GBP 26,000; Part time

Job summary

A UK bank is seeking a part-time Customer Consultant in Edinburgh to provide excellent service to customers. The role involves welcoming customers and assisting them with digital services, resolving queries, and engaging with the community. Ideal candidates should have strong communication skills and a passion for customer service. Benefits include competitive salary, holiday entitlements, and a flexible benefits scheme.

Benefits

25 days holiday

Private medical insurance

Performance-related bonus

Career development opportunities

Life assurance

Paid volunteering days

Qualifications

• Experience or passion for customer service.
• Insatiable curiosity to provide the best solutions.
• Flexible and positive working approach.

Responsibilities

• Welcome customers to the Branch.
• Help customers use digital services.
• Resolve queries related to banking.

Skills

Customer service experience

Great communication skills

Interest in digital technology

Tools

Microsoft Office

Job description

A UK bank is seeking a part-time Customer Consultant in Edinburgh to provide excellent service to customers. The role involves welcoming customers and assisting them with digital services, resolving queries, and engaging with the community. Ideal candidates should have strong communication skills and a passion for customer service. Benefits include competitive salary, holiday entitlements, and a flexible benefits scheme.