Customer Compliance Agent

Certain Advantage; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading e-commerce company in Manchester is seeking an enthusiastic Customer Compliance Sales Agent for a temp role. The ideal candidate should possess strong communication skills and the ability to thrive in a fast-paced environment, making outbound calls to verify client IDs. This entry-level position offers £13.00 per hour for a 40-hour workweek, along with a supportive workplace culture.

Qualifications

• Previous experience in customer service or sales is advantageous.
• Exceptional verbal and written communication skills.
• Confident and enjoy talking to people.
• Attention to detail is crucial.
• Results-oriented with a proven history of meeting sales targets.
• Capable of working independently and collaboratively.
• Proficient in using CRM software.

Responsibilities

• Making a high volume of outbound calls to verify client ID and proof of address.
• Uploading documents onto the company in-house system.

Skills

Customer service experience

Verbal communication

Written communication

Attention to detail

Results-oriented

CRM software proficiency

Job description

About the Role

We're looking for an enthusiastic and proactive Customer Compliance Sales Agent to join their existing team. If you thrive in a fast‑paced environment, have strong organisational and communication skills this is the perfect temp role for you! Building relationships with new and existing partners.

Key Responsibilities

• Making a high volume of outbound calls to clients to verify client ID and proof of address.
• Uploading documents onto the company in‑house system.

Compensation & Schedule

£13.00 an hour. Shifts are 10am‑6:30pm and 11am‑7:30pm Monday to Friday (40 hours a week). Start date Monday 22nd September 2025.

About the Company

We're working with a leading e-commerce business in Manchester city centre. If you're looking to be part of a forward‑thinking and supportive client that values its people, this is a great entry‑level opportunity for ongoing temp work.

Qualifications & Skills

• Previous experience in customer service or sales is advantageous but not essential.
• Exceptional verbal and written communication skills.
• Confident people who enjoy talking to people.
• Attention to detail.
• Results‑oriented with a proven history of meeting or exceeding sales targets.
• Capable of working independently as well as collaboratively within a team.
• Proficient in using CRM software.
• Working with Certain Advantage.