Customer Collaboration Specialist

Red Bull Gruppe; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading beverage company based in London is seeking a Customer Collaboration Specialist to manage customer accounts. The role involves working with the Customer Collaboration Team to develop strategies and processes that optimize supply performance for Key Customer accounts. The ideal candidate will interact with both internal and external stakeholders to ensure service levels and forecast accuracy are met. This position offers an exciting opportunity to be at the intersection of customer relationships and business operations.

Responsibilities

• Manage defined customer accounts to enhance supply performance.
• Collaborate with Customer Collaboration Team on tools and processes.
• Engage with internal and external stakeholders to represent customer needs.

Job description

RedBull UK is currently recruiting for a Customer Collaboration Specialist to be based in London, UK

The Customer Collaboration Specialist will be responsible for defined customer accounts. They will work in conjunction with the Customer Collaboration Team to develop the tools and processes needed to deliver best-in-class supply performance to our Key Customer accounts, using a breath of internal & external data sources & platforms. Key performance indicators will include Service Levels, Forecast Accuracy and cost. They will interact daily with both internal & external stakeholders, representing the customer within the business and the RedBull business back to the customer.