Customer-Centric Retail Advisor | Flexible Hours & Perks

BT Group; Workington; On-site; GBP 26,000 - 28,000; Part time

Benefits offered by this job

£13.66 per hour + on-target commission

24/7 Online GP access

Market-leading carer’s leave

Equal family leave

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare and Dental

Job summary

BT Group, operating as EE Retail, is seeking a Retail Advisor for the Workington store. The role focuses on delivering excellent customer service, supporting daily store operations, and driving sales while adhering to trading hours and flexible shift patterns.

The position offers hourly pay of £13.66, with on-target commission potential, and a range of employee benefits including private healthcare options and travel support. Training will be provided to become the face of the brand.

Qualifications

• Customer service experience or aptitude for helping customers.
• Ability to be flexible with shift patterns, including weekends.
• Good communication and interpersonal skills.
• Adaptable and resilient in a fast-paced environment.

Skills

Customer service

Flexibility

Communication

Resilience

Job description

BT Group, operating as EE Retail, is seeking a Retail Advisor for the Workington store. The role focuses on delivering excellent customer service, supporting daily store operations, and driving sales while adhering to trading hours and flexible shift patterns.

The position offers hourly pay of £13.66, with on-target commission potential, and a range of employee benefits including private healthcare options and travel support. Training will be provided to become the face of the brand.