Customer-Centric Claims Handler — Hybrid & Flexible Hours

Zurich 56 Company Ltd; Glasgow; Hybrid; GBP 25,000 - 35,000; Part time

Job summary

A leading insurance provider in Glasgow is seeking a Claims Handler to deliver exceptional customer service. The ideal candidate will demonstrate strong communication skills and a positive attitude. This role offers comprehensive training and career development opportunities, with flexible working arrangements available. Responsibilities include supporting customers and brokers while fostering a culture of continuous improvement. Join a supportive team where you can grow and contribute meaningfully.

Benefits

12% defined non-contributory pension scheme

Annual company bonus

Private medical insurance

25 days holiday plus bank holidays

Flexible working options

Qualifications

• Strong verbal and written communication skills are essential.
• Ability to manage workloads effectively.
• Desire for a long-term career in customer service.

Responsibilities

• Support brokers, customers, and suppliers effectively.
• Provide accurate information to stakeholders.
• Contribute to continuous improvement activities.

Skills

Excellent communication skills

Attention to detail

Problem-solving abilities

Team player

Positive can-do attitude

Job description

A leading insurance provider in Glasgow is seeking a Claims Handler to deliver exceptional customer service. The ideal candidate will demonstrate strong communication skills and a positive attitude. This role offers comprehensive training and career development opportunities, with flexible working arrangements available. Responsibilities include supporting customers and brokers while fostering a culture of continuous improvement. Join a supportive team where you can grow and contribute meaningfully.