Customer Care Specialist - Flexible Hours & Training

Coloplast; Peterborough; Hybrid; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Performance Bonus Potential: up to £1,

Private healthcare

28 days holiday

On-site subsidised restaurant

Flexible benefits such as gym;discount

Job summary

Coloplast is seeking dedicated Customer Service Advisors in the UK to deliver exceptional service, process orders, and resolve customer queries. You will be a vital link in ensuring a seamless experience and assisting consumers to live better lives.

The role emphasizes customer-centric communication, with training and full-time hours. Coloplast offers a comprehensive benefits package and a supportive team environment designed to empower employees.

Qualifications

• Experience in customer service
• Strong communication and phone handling skills
• Able to work full-time with training requirements

Responsibilities

• Provide excellent customer service and resolve inquiries.
• Process orders and answer delivery questions.
• Collaborate with internal teams to ensure smooth service.
• Maintain accurate records and data

Skills

Customer service

Phone handling

Order processing

Interpersonal skills

Communication

Computer literacy

Tools

CRM software

Job description

Coloplast is seeking dedicated Customer Service Advisors in the UK to deliver exceptional service, process orders, and resolve customer queries. You will be a vital link in ensuring a seamless experience and assisting consumers to live better lives.

The role emphasizes customer-centric communication, with training and full-time hours. Coloplast offers a comprehensive benefits package and a supportive team environment designed to empower employees.