Customer Care Specialist — Flexible Hours, Part-Time, Commission

EE Limited; Immingham; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Online GP

Carer's Leave

Family Leave

Discounts on EE/BT

Career Development

Season Ticket Travel Loan

Volunteering Days

Private Healthcare and Dental

Job summary

EE Limited in Darlington is seeking an urgent part-time call centre agent. The role involves speaking with customers over the phone, understanding their needs, and matching them with EE products and services.

You’ll work 20, 25 or 30 hours per week with an hourly rate rising after nine months and a structured progression path. You will benefit from a competitive salary, uncapped commission, and benefits such as private healthcare, carer's leave, and travel loans.

Qualifications

• Customer-focused mindset with good communication skills.
• Ability to adapt in a fast-paced contact centre environment.
• Willingness to learn and meet targets with support and training.

Responsibilities

• Answer customer calls to understand needs and match EE products and services.
• Deliver helpful solutions while maintaining excellent service standards.
• Collaborate with the team, share ideas, and meet performance targets.

Job description

EE Limited in Darlington is seeking an urgent part-time call centre agent. The role involves speaking with customers over the phone, understanding their needs, and matching them with EE products and services.

You’ll work 20, 25 or 30 hours per week with an hourly rate rising after nine months and a structured progression path. You will benefit from a competitive salary, uncapped commission, and benefits such as private healthcare, carer's leave, and travel loans.