Customer Care & Scheduling Specialist

Specsavers; Cobham; On-site; GBP 27,000; Full time

Job summary

A well-known optical retailer in Cobham is seeking a customer care professional to handle calls and administration tasks. Excellent communication skills and attention to detail are essential. Responsibilities include managing scheduling, updating customer files, and liaising with external parties. The role offers a salary of £27,000 per annum, Monday to Friday hours, and various benefits including holiday time and access to wellness programs.

Benefits

20 days holiday plus bank holidays

Birthday Day off

Access to Specsavers Perks Scheme

WeCare Support

Access to Headspace App

Qualifications

• Previous administration, appointment setting or scheduling experience are required.
• Call centre, office experience and customer service skills are also desired.

Responsibilities

• Complete all administration and clinic scheduling efficiently.
• Update customer files accurately.
• Liaise with external parties confidently.

Skills

Strong communication skills

Attention to detail

Confidence in dealing with people

Job description

A well-known optical retailer in Cobham is seeking a customer care professional to handle calls and administration tasks. Excellent communication skills and attention to detail are essential. Responsibilities include managing scheduling, updating customer files, and liaising with external parties. The role offers a salary of £27,000 per annum, Monday to Friday hours, and various benefits including holiday time and access to wellness programs.