Customer Care & Growth Specialist (Hybrid)

Mindful Chef Ltd.; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A vibrant recipe box company in Greater London is looking for a Customer Care and Sales Specialist. This role involves engaging with customers, resolving issues, and driving sales through excellent service. The ideal candidate is empathetic, great at communication, and results-driven. Enjoy a hybrid work model, competitive benefits including a bonus, and join a team that prioritizes making a positive impact.

Benefits

38 days of holiday

50% off all products

Private health insurance

Access to mental health first aiders

Bonus paid monthly based on performance

Qualifications

• Empathetic and patient with customer needs.
• Confident in making outbound calls and engaging customers.
• Results-driven with a passion for hitting targets.

Responsibilities

• Connect and engage with customers via multiple channels.
• Work closely with 3rd party courier to resolve delivery issues.
• Conduct win-back and retention calls to re-engage customers.

Skills

Empathy

Communication

Problem-solving

Sales

Persuasive communication

Job description

A vibrant recipe box company in Greater London is looking for a Customer Care and Sales Specialist. This role involves engaging with customers, resolving issues, and driving sales through excellent service. The ideal candidate is empathetic, great at communication, and results-driven. Enjoy a hybrid work model, competitive benefits including a bonus, and join a team that prioritizes making a positive impact.