Customer Care Assistant

McDonald’s; Yeovil; On-site; GBP 40,000 - 60,000; Full time

Job summary

A well-known fast food chain in Yeovil seeks enthusiastic individuals to provide excellent customer service, prepare food, and maintain cleanliness and standards. The ideal candidate will have a positive attitude and effective communication skills, thriving in a fast-paced environment. Benefits include holiday pay, employee discounts, and opportunities for advancement.

Benefits

Holiday pay

Service awards

Meal allowance

Employee discounts

Above national minimum wage

Potential for advancement

Qualifications

• Must meet UK & Ireland right-to-work eligibility.
• Must demonstrate enthusiasm and a genuine smile.

Responsibilities

• Provide friendly, fast, and accurate service to customers.
• Prepare food, serve on the till, and assist in dining areas.
• Maintain highest standards of quality, service, and cleanliness.
• Follow workplace safety, security, and food hygiene procedures.

Skills

Positive attitude

Effective communication skills

Ability to work in a fast-moving environment

Job description

About the Role

Supporting your overall wellbeing with counselling, mental health support, life management, medical guidance, and helpful resources. Olivia is our friendly virtual assistant, available 24/7 to support you navigate through the application process and answer questions.

Responsibilities

• Provide friendly, fast, and accurate service to customers.
• Prepare food, serve on the till, and assist in dining areas.
• Maintain highest standards of quality, service, and cleanliness.
• Follow workplace safety, security, and food hygiene procedures.
• Communicate effectively with customers and colleagues.

Qualifications & Requirements

• Positive attitude, enthusiasm, and a genuine smile.
• Effective communication skills: attentive listening, face-to-face verbal communication, eye contact.
• Ability to maintain high energy and work efficiently in a fast-moving environment.
• Age not specified, but must meet UK & Ireland right‑to‑work eligibility.

Progression & Benefits

We offer holiday pay, service awards, meal allowance, employee discounts from top brands, above national minimum wage, and potential for advancement into higher roles. Overnight shifts earn extra pay. Flexibility in shift scheduling.

Recruitment Process

The interview focuses on values and attitudes, team examples, and potential. Olivia will coordinate interview slots.

Workplace Values

Commitment to Serve, Inclusion, Integrity, Community, and Family. An inclusive, safe, and respectful workplace that rewards performance and growth.

Right to Work Verification

Proof of eligibility to work in UK & Ireland is required; original passport or valid visa is accepted.