Customer Care Advisor — Growth, Benefits & Training

Barclays UK; Stafford; On-site; GBP 27,000; Full time

Job summary

A leading financial services provider is seeking a Customer Service Advisor based in Stafford to provide exceptional service and support to retail banking customers. The role involves resolving customer queries, collaborating with internal teams, and maintaining compliance with regulatory standards. Candidates should have experience in customer-facing roles, strong communication skills, and a passion for helping others. A competitive salary and comprehensive benefits package are offered, with full training to support your career development.

Benefits

Pension plan

Private medical insurance

Life insurance

Income protection

Qualifications

• Experience in customer service or similar role is beneficial.
• Ability to work in a team-oriented environment.
• Strong listening skills to understand customer needs.

Responsibilities

• Provide resolutions for customer queries through various channels.
• Collaborate with internal stakeholders to meet client needs.
• Ensure compliance with regulatory requirements.

Skills

Customer service

Empathy

Communication

Problem-solving

Job description

A leading financial services provider is seeking a Customer Service Advisor based in Stafford to provide exceptional service and support to retail banking customers. The role involves resolving customer queries, collaborating with internal teams, and maintaining compliance with regulatory standards. Candidates should have experience in customer-facing roles, strong communication skills, and a passion for helping others. A competitive salary and comprehensive benefits package are offered, with full training to support your career development.