Customer Care Advisor

Search; Esholt; On-site; GBP 26,000; Full time

Job summary

A recruitment agency is seeking passionate Customer Service Advisors to join their team in Bradford. You will be the first point of contact for customers, handling inbound calls and providing efficient resolutions while also making outbound calls. The ideal candidate should have previous call center experience, a positive attitude, and strong IT skills. This full-time position offers a salary of £25,700 and requires on-site work.

Responsibilities

• Taking inbound calls and providing helpful and informative advice to customers.
• Making outbound calls to customers to update them on products and services.
• Ensuring calls are accurately logged on the internal database.
• Working closely with other departments to ensure a seamless service.

Skills

Previous call centre experience

Positive and friendly attitude

Confident making outbound calls

Strong IT skills

Job description

Customer Service Advisor

Bradford

Full time Monday - Saturday 8.30am - 5.30pm

Salary: £25,700

Location: On Site

Permanent ASAP start!

I am recruiting for talented and passionate Customer Service Advisors to join our friendly team in Bradford!

About the Role

As a Customer Service Advisor, you will be the first point of contact for our customers. You will be taking inbound calls answering questions and providing suitable and speedy resolutions, as well as making outbound calls to update customers.

What You Will Be Doing?

• Taking inbound calls and providing helpful and informative advice to customers
• Making outbound calls to customers to update them on products and services
• Ensuring calls are accurately logged on the internal database
• Working closely with other departments to ensure a seamless service

What We Are Looking For?

• Previous call centre experience
• Positive and friendly attitude
• Confident making outbound calls
• Strong IT skills

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion / beliefs, sexual orientation or age