Customer Care Administrator

Ambitions Personnel; Grantham; On-site; GBP 27,000; Full time

Job summary

A growing company in Grantham seeks a Customer Care Administrator to join a friendly team of 10. This fast-paced role involves administrative tasks, customer service, and order processing. Proven admin experience and confident communication are required. The company offers £26,587 salary, 25 days holiday plus bank holidays, free parking, and 5% pension. Full training is provided, making this an excellent opportunity for career development.

Benefits

25 days holiday plus bank holidays

Free parking

5% pension

Qualifications

• Proven admin experience is essential.
• Confident communicator able to manage diverse tasks.
• Attention to detail and ability to follow service agreements.

Responsibilities

• Key in job sheets and process orders.
• Answer incoming calls and provide customer service.
• Take orders over the phone after training.

Skills

Proven admin experience

Confident communication

Attention to detail

Ability to manage multiple tasks

Job description

Due to an internal promotion, this company in Grantham is looking for a Customer Care Administrator to join a friendly, bubbly team of 10.

As a Customer Care Administrator, you will join an experienced team that will invest in training on all processes, procedures, and systems to ensure your success. You will need to have proven admin experience and be a confident communicator, able to manage a mix of administrative tasks including keying in job sheets, processing orders, and answering incoming calls. Once fully trained, you will also take orders over the phone, providing excellent customer service to a growing client base.

This is a fast-paced, varied role where attention to detail and the ability to follow multiple service level agreements are essential. Full training will be provided, and you will be supported by a team who are friendly, approachable, and knowledgeable.

Hours: Monday-Thursday 8:30-17:00, Friday 8:30-16:30
Salary: £26,587
Benefits: 25 days holiday plus bank holidays, free parking, 5% pension

If you are organised, adaptable, and enjoy working in a busy customer service environment, this could be the perfect opportunity to join a team where you can develop your skills and make a real impact