Customer Campaigns Manager

TN United Kingdom; Belfast; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic individual for a pivotal role in a hybrid work environment. This position offers a unique opportunity to contribute to the energy transition while working alongside a dedicated team. With a focus on professional development and a vibrant company culture, you will be part of an organization that values trust, resourcefulness, and community. Enjoy competitive benefits, including an annual bonus and a supportive wellbeing program. If you're ready to turn ambition into impact, this is the role for you!

Benefits

Annual Bonus

Health Care

Learning & Development Opportunities

Subsidized Gym Membership

Family-Friendly Policies

Sports and Social Clubs

Cycle to Work Scheme

Annual Cost of Living Salary Review

Vibrant Company Culture

Award-Winning Company

Qualifications

• 2+ years of experience in a related industry or role.
• Strong reporting skills and proficiency in Microsoft Excel.

Responsibilities

• Support increasing volume of work driven by regulatory requirements.
• Collaborate in a hybrid environment, maintaining work-life balance.

Skills

Reporting Skills

Project Management

Presentation Skills

GDPR Knowledge

Microsoft Excel Proficiency

PowerPoint Skills

Experience with Marketing Agencies

Tools

Microsoft Excel

PowerPoint

Job description

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This is a 2-year contract for a new role alongside three others: Retention Operations Manager (open role), Customer Communications Manager, and Retention and Loyalty Manager.

This role supports an increasing volume of work within the team, driven by increasing complexity including regulatory requirements, energy transition, and global socio-economic challenges.

Why choose Energia Group?

• 86% of employees would recommend Energia Group as a great place to work!
• Join a team where our core values—Trustworthy, Dynamic, Resourceful, and Community-Focused—are central to our efforts.
• Enjoy various development opportunities, including internal L&D courses, mentoring, external networking, year-round learning, and support for professional subscriptions.
• Benefits include an annual bonus of up to 10%, a wellbeing program with counseling, sports and social clubs, subsidized gym membership, generous holiday allowance with buy options, and Health Cash Plans.
• Work in a hybrid environment (2 days in the office, 3 days remote), collaborating with peers while maintaining a healthy work-life balance.

What you'll need

• 2+ years of experience in a related industry or role.
• Strong reporting skills, proficient in Microsoft Excel, capable of creating charts and summaries.
• Experience managing projects end-to-end.
• Presentation skills, creative flair, comfortable with PowerPoint.
• Knowledge of GDPR.
• Experience working with third-party marketing agencies.

If interested, see how you can contribute to the energy transition.

Watch our Energy Moves Us video below for insights into our organization and the people behind our business.

Please submit your application promptly, as we reserve the right to close the posting once sufficient applications are received. We may also adjust criteria to facilitate shortlisting.

The Company

At Energia Group, energy drives us to deliver careers that support a greener and fairer future. Through our brands Energia and Power NI, we serve the entire island of Ireland, supplying homes and businesses with positive energy solutions and innovative technologies to lead Ireland’s decarbonization efforts. We seek individuals with positive energy who want to turn ambition into impact for our environment and communities.

What We Offer

• Annual Cost of Living Salary Review
• Annual Bonus
• Learning & Development opportunities
• Health Care
• Family-Friendly Policies
• Sports and Social Clubs
• Subsidized Gym Membership
• Cycle to Work Scheme
• Award-Winning Company
• Vibrant Company Culture

Next Steps

Apply online. After the vacancy closes, we will review all applications and contact candidates for next steps. A reserve list will be maintained for six months for suitable candidates.

Good luck!

Energia Group is an equal opportunities employer.