Customer Assistant - Service

Morrisons; Neath; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Fully flexible shift patterns

Six weeks holiday (incl. bank holidays

15% discount in our supermarkets and…

Additional 10% discount card for a F&F

Career progression and development

Subsidised in store cafe

Competitive pension and life assurance

Healthcare/Well-being benefits

Morrisons MyPerks with discounts

Optional Payroll charity donations

Family friendly policies incl. 26 wks…

Job summary

Morrisons in Neath, Wales is seeking friendly, customer-focused staff to join our Service team. You’ll handle checkouts, self-serve tills and kiosks, processing transactions efficiently and helping customers with a smile.

You'll also be trained to assist other store areas like Market Street or Replenishment, making this a great role for a team player ready to help where needed. Perks include flexible shifts, holiday leave, and store discounts.

Qualifications

• Customer-first mindset with a friendly approach.
• Ability to stay active and hands-on in a busy retail environment.
• Able to work well in a busy, structured setting and follow processes.
• Comfortable using equipment safely and following procedures.
• Willingness to help customers and resolve queries.

Responsibilities

• Process transactions at checkouts, self-serve tills and kiosks.
• Help customers with their shop and ensure a smooth, welcoming experience.
• Support other store areas (Market Street, Replenishment) as needed.

Skills

Friendly attitude

Customer service

Team player

Cash handling

POS familiarity

Tools

POS system

Job description

We’re looking for friendly, approachable people to join our Service team, giving customers a great experience at the checkouts, self-serve tills, and kiosks.

You’ll help customers with their shop, process transactions smoothly, and offer great service with a smile - making sure they leave feeling looked after and welcome.

You’ll also be trained to support other parts of the store, like our famous Market Street or Replenishment teams, so this is a great role for a team player who is ready to help wherever you’re needed.

More about our perks:

• Fully flexible shift patterns

• Six weeks holiday (including bank holidays)

• 15% discount in our supermarkets and convenience stores available from the day you join us

• Additional 10% discount card for a Friend or Family member

• Career progression and development opportunities

• Subsidised in store cafe or shop floor ranges

• Competitive pension and life assurance

• Healthcare/Well-being benefits including Aviva Digital GP

• Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more

• Optional Payroll charity donations

• A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

Find out more about working in Retail at Morrisons here.

About you

We’re looking for people who are equally as passionate about putting customers first as we are. Here are some of the things we look out for:

• Helpful and friendly approach

• Enjoys staying active and being hands-on

• Works well in a busy, structured environment

• Comfortable using equipment safely and following processes

• Loves to help support our customers and resolve their queries

Please note: We will only recruit individuals who are over the school leaver’s age. To find out the school leavers age please visit the following link. Additionally, some of our roles require you to be over 18, due to health and safety.

We’ll be in touch soon, so keep an eye on your phone and emails.

At Morrisons, we are committed to ensuring a fair and inclusive recruitment process. You can find answers to common questions on our FAQs page, including how to request reasonable adjustments. Should you need any reasonable adjustments at any stage of the process, please let us know and we'd be happy to support you.

About us

We love providing our customers with a great shopping experience they won’t find anywhere else.

We are one of the UK’s largest supermarkets, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket.

We’ve lots of opportunities for you to play your part. So, whether you want to make the freshest food or serve our customers, we’d love to meet you…

We're Foodmakers and Shopkeepers and together, we make Morrisons

What we make, makes us who we are