Customer Assistant - Service

Morrisons; Burton upon Trent; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Generous holiday

15% discount

Additional 10% discount for a friend/f

Leadership School

In-store cafe

Free parking

Pension and life assurance

Healthcare / Wellbeing benefits

MyPerks discounts

Payroll charity donations

Family-friendly policies

Job summary

Morrisons in Burton upon Trent is seeking friendly team members to serve customers across the store in a fast-paced environment. You’ll be trained to support multiple sections, enabling you to help where needed and ensure customers get what they want, when they need it.

You will work as part of a team, following clear routines to keep daily store operations smooth and efficient, while contributing to a positive shopping experience for all customers.

Qualifications

• Customer-first attitude and friendly approach.
• Ability to stay active and hands-on in a store environment.
• Works well in a busy, structured setting with routines.

Responsibilities

• Serve customers across the store and assist where needed.
• Support various parts of the store as trained.
• Follow clear routines and processes to keep operations smooth.
• Collaborate with teammates to resolve customer queries efficiently.

Skills

Helpful and friendly approach

Team player

Active and hands-on

Job description

More about the role

We're looking for friendly, reliable people to join our team, working across the store to serve our customers. You'll work in a fast-paced, structured environment with clear routines and timed activities that help keep everything running smoothly - all to make sure our customers can get what they need, when they need it.

You'll be trained to support various parts of the store, so this is a great role for a team player who is ready to help wherever you're needed.

More about our perks

• Generous holiday entitlement

• 15% discount in our supermarkets and convenience stores from the day you join us

• Additional 10% discount card for a friend or family member

• Genuine career progression and development opportunities - read more about our Leadership School here

• Subsidised in-store cafe or shop floor ranges

• Free parking

• Competitive pension and life assurance

• Healthcare / Wellbeing benefits including Aviva Digital GP

• 'MyPerks' with discounts at high street shops, cinemas and gyms, and lots more

• Optional payroll charity donations

• A range of family-friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

More about you

We're looking for people who are equally as passionate about putting customers first as we are. Here are some of the things we look out for:

• Helpful and friendly approach
• Enjoys staying active and being hands-on
• Works well in a busy, structured environment
• Comfortable using equipment safely and following processes
• Loves to help support our customers and resolve their queries

Please note: We are only able to recruit individuals who are over school leaver's age. Some of our roles need you to be over 18, due to health and safety requirements.

If you are applying for a role working in our Kiosk or Cash Offices, a successful credit check will be required before you join.