Customer Assistant (Seasonal Support)

Lidl GB; Hove; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

30-35 days’ holiday pro rata

10% in-store discount

Enhanced family leave

Contributory pension scheme

Long service awards

Job summary

Lidl GB is hiring a Customer Assistant to work in our store in the United Kingdom. You will be on a 35-hour contract with AM and PM shifts, earning £13.45 to £14.45 per hour and enjoying a 10% in-store discount, plus enhanced family leave and holiday entitlement.

You’ll restock shelves, run tills, and ensure excellent customer service. Bank holiday and night-shift pay premiums are in place, with a comprehensive benefits package to support well-being and life outside Lidl.

Qualifications

• Experience in a fast-paced retail environment.
• Excellent customer service skills.
• Flexible to start early or finish late.
• Positive approach to changing priorities.
• Drive and passion to make the store a success.
• Friendly manner to inspire customers and team.

Responsibilities

• Be a Lidl expert, helping our customers with their questions, queries and requests.
• Efficiently work deliveries as they arrive in store.
• Passionately provide excellent customer service.
• Proactively keep the bakery topped up by baking fresh goods.
• Expertly merchandise and maintain our middle aisles of Non-Food products.

Skills

Customer service

Fast-paced environment

Flexible hours

Positive attitude

Team player

Friendly demeanor

Job description

Summary

£13.45 - £14.45 per hour | 35 hour contract | AM & PM shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Enhanced family leave

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out.

Just like you.

As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure every customer receives the service they deserve.

In return, we’ll give you a competitive salary based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside Lidl.

We’re proud to be a diverse, secure and fast-growing business, so we'll make sure you have quality retail training and real opportunities to build your career.

What you’ll do

• You’ll be a Lidl expert, helping our customers with their questions, queries and requests
• Efficiently work deliveries as they arrive in store
• Passionately provide excellent customer service
• Proactively keep the bakery topped up by baking fresh goods
• Expertly merchandise and maintain our middle aisles of Non-Food products

What you’ll need

• Experience working in a fast-paced environment
• Excellent customer service skills
• Flexibility to start a shift early or finish late
• A positive approach to changing priorities
• A drive and passion to work hard and make your store a success
• A smile on your face and a friendly manner to inspire your team and help our customers

What you’ll receive

• 30-35 days' holiday(pro rata)
• 10% in-store discount
• Enhanced family leave
• Contributory pension scheme
• Long service awards
• Plus more of the perks you deserve

Thinking of using AI to help with your application? AI tools (e.g. Chat GPT, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self.

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.