Customer Assistant - Online

Morrisons; Exeter; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Generous holiday

15% discount

10% discount for family

Career progression

In-store cafe

Free parking

Pension & life cover

Healthcare/Wellbeing benefits

MyPerks discounts

Charity donations

Family-friendly policies

Job summary

Morrisons in Exeter is seeking friendly, reliable team members to work across the store and serve customers. You’ll be trained to support various parts of the store, in a fast-paced, structured environment with clear routines and timed activities to keep everything running smoothly for customers to get what they need when they need it.

This role suits a team player who is ready to help wherever you’re needed, and you’ll be trained to support different store areas to ensure excellent service.

Qualifications

• Customer-focused and friendly attitude, with a willingness to help.
• Able to stay active and hands-on in a retail environment.
• Comfortable following structured processes and safety procedures.
• A proactive team player who supports customers and resolves queries.

Responsibilities

• Serve customers across the store and maintain friendly service.
• Support various parts of the store as needed.
• Work in a fast-paced, structured environment with routines.

Skills

Helpful & friendly approach

Active & energetic

Thrives in busy structured env

Safety-conscious & process-driven

Customer-focused & problem-solving

Job description

More about the role

We're looking for friendly, reliable people to join our team, working across the store to serve our customers. You'll work in a fast-paced, structured environment with clear routines and timed activities that help keep everything running smoothly - all to make sure our customers can get what they need, when they need it.

You'll be trained to support various parts of the store, so this is a great role for a team player who is ready to help wherever you're needed.

More about our perks

• Generous holiday entitlement

• 15% discount in our supermarkets and convenience stores from the day you join us

• Additional 10% discount card for a friend or family member

• Genuine career progression and development opportunities - read more about our Leadership School here

• Subsidised in-store cafe or shop floor ranges

• Free parking

• Competitive pension and life assurance

• Healthcare / Wellbeing benefits including Aviva Digital GP

• 'MyPerks' with discounts at high street shops, cinemas and gyms, and lots more

• Optional payroll charity donations

• A range of family-friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

More about you

We're looking for people who are equally as passionate about putting customers first as we are. Here are some of the things we look out for:

• Helpful and friendly approach
• Enjoys staying active and being hands-on
• Works well in a busy, structured environment
• Comfortable using equipment safely and following processes
• Loves to help support our customers and resolve their queries

Please note: We are only able to recruit individuals who are over school leaver's age. Some of our roles need you to be over 18, due to health and safety requirements.

If you are applying for a role working in our Kiosk or Cash Offices, a successful credit check will be required before you join.