Customer Assistant - Online

Morrisons; Binley Woods CP; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Generous holiday

Discount 15%

Discount for family

Leadership School progression

In-store cafe subsidy

Free parking

Pension & life assurance

Healthcare/Wellbeing Aviva GP

MyPerks discounts

Charity donations

Family-friendly policies

Job summary

Morrisons is seeking friendly, reliable team members to support multiple areas of the store and help customers quickly and courteously. You will join a fast-paced, structured environment with clear routines and timed activities designed to keep service running smoothly.

You will be trained to assist across store sections, great for someone who enjoys teamwork and helping customers. 18+ eligibility may apply for certain roles, with opportunities for career progression.

Qualifications

• Friendly and customer-focused attitude.
• Ability to stay active and hands-on during shifts.
• Thrives in a busy, structured environment with routines.
• Comfortable using store equipment and following processes.
• Enjoys helping customers and resolving queries.

Responsibilities

• Support store operations across the shop floor.
• Serve customers at tills and counters as needed.
• Follow store procedures and safety guidelines.
• Assist with stock replenishment and merchandising tasks.
• Collaborate with team to ensure smooth customer service.

Skills

Helpful & friendly

Active & hands-on

Stays organized in busy environments

Process adherence

Customer query resolution

Job description

More About The Role

We're looking for friendly, reliable people to join our team, working across the store to serve our customers. You'll work in a fast-paced, structured environment with clear routines and timed activities that help keep everything running smoothly - all to make sure our customers can get what they need, when they need it. You'll be trained to support various parts of the store, so this is a great role for a team player who is ready to help wherever you're needed.

More About Our Perks

• Generous holiday entitlement
• 15% discount in our supermarkets and convenience stores from the day you join us
• Additional 10% discount card for a friend or family member
• Genuine career progression and development opportunities - read more about our Leadership School here
• Subsidised in-store cafe or shop floor ranges
• Free parking
• Competitive pension and life assurance
• Healthcare / Wellbeing benefits including Aviva Digital GP
• 'MyPerks' with discounts at high street shops, cinemas and gyms, and lots more
• Optional payroll charity donations
• A range of family-friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

More about you

We're looking for people who are equally as passionate about putting customers first as we are. Here are some of the things we look out for:

• Helpful and friendly approach
• Enjoys staying active and being hands-on
• Works well in a busy, structured environment
• Comfortable using equipment safely and following processes
• Loves to help support our customers and resolve their queries

Please note

We are only able to recruit individuals who are over school leaver's age. Some of our roles need you to be over 18, due to health and safety requirements.

If you are applying for a role working in our Kiosk or Cash Offices, a successful credit check will be required before you join.