Customer Assistant - Market Street & Cafe

Morrisons; Tees Valley; On-site; GBP 18,000 - 25,000; Full time

Job summary

A leading UK supermarket is seeking friendly and hands-on individuals to join their Market Street and Café team. You will prepare and serve fresh food, ensuring customers enjoy a high-quality experience. The role is fast-paced, requires teamwork, and offers flexibility in schedules. With multiple perks like discounts and career growth opportunities, this position is ideal for those who love being active and helping others.

Benefits

Fully flexible shift patterns

Six weeks holiday

15% discount in supermarkets

Career progression opportunities

Competitive pension and life assurance

Healthcare benefits

Discounts at high street shops, cinemas, and gyms

Family friendly policies

Qualifications

• Passionate about putting customers first.
• Works well in a busy and structured environment.
• Able to follow health and safety processes.

Responsibilities

• Prepare and serve fresh food and meals.
• Maintain a clean and organized workspace.
• Support customers and resolve their queries.

Skills

Helpful and friendly approach

Enjoys staying active

Ability to work in a busy environment

Safe equipment usage

Customer support and query resolution

Job description

We’re looking for friendly, hands-on people to join our Market Street and Café team, preparing and serving the fresh, high-quality food we’re known for.

From serving meals in our Café to preparing pizzas, fresh fish, or meat on Market Street, you’ll play a big part in making our customers’ experience special every day.

You’ll work in a fast-paced, structured environment with clear routines and timed activities that help keep everything running smoothly - all to make sure our customers can get what they need, when they need it. You’ll also be trained across other areas of the store too, such as Replenishment and Customer Service, so flexibility and teamwork are essential.

More about our perks

• Fully flexible shift patterns

• Six weeks holiday (including bank holidays)

• 15% discount in our supermarkets and convenience stores available from the day you join us

• Additional 10% discount card for a Friend or Family member

• Career progression and development opportunities

• subsidised in store cafe or shop floor ranges

• Competitive pension and life assurance

• Healthcare/Well-being benefits including Aviva Digital GP

• Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more

• Optional Payroll charity donations

• A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

Find out more about working in Retail at Morrisons here.

About you

We’re looking for people who are equally as passionate about putting customers first as we are. Here are some of the things we look out for:

• Helpful and friendly approach
• Enjoys staying active and being hands-on
• Works well in a busy, structured environment
• Comfortable using equipment safely and following processes
• Loves to help support our customers and resolve their queries

Please note: We are only able to recruit individuals who are over the school leavers age. To find out the school leavers age please visit the following here. Additionally, some of our roles require you to be over 18, due to health and safety.

What happens next?

Click apply to join our team – it only takes a couple of minutes.

We’ll be in touch soon, so keep an eye on your phone and emails.

Have questions about the role or application process? Visit our FAQs page for answers to the most common queries.

About us

We love providing our customers with a great shopping experience they won’t find anywhere else.

We are one of the UK’s largest supermarkets, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket.

We’ve lots of opportunities for you to play your part. So, whether you want to make the freshest food or serve our customers, we’d love to meet you…

We're Foodmakers and Shopkeepers and together, we make Morrisons.