Customer Assistant - In Store Bakery - Cheltenham

Marks and Spencer; Cheltenham; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks and Spencer in Cheltenham is seeking a Customer Assistant for our Bakery section. You’ll be at the sharp end of fresh produce, delivering hot bread with energy and precision while upholding high standards of food quality and safety.

The role is hands-on, requiring flexibility, teamwork, and the ability to work across store roles. You’ll rise early, move quickly, and provide fast, five-star service to customers in a busy, demanding environment.

Responsibilities

• Deliver hot bread, fresh perspectives, and fast, five-star service to customers.
• Confidently manage demand, keep shelves full, and maintain high standards of food quality and safety.
• Balance speed with safety and efficiency in a fast-paced bakery environment.
• Be a team player, collaborating with colleagues while maintaining high output.
• Flexibly work across different store roles and shifts as needed.

Job description

All the details

Work Pattern

Sunday 7:30 - 17:30
Monday 12:30 - 18:30

This job role involves working with specialist cutting equipment and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

You'll be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift - delivering hot bread, fresh perspectives, and fast, five-star service to our customers.

• At M&S, our customers don't wait. You'll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.
• You'll confidently manage demand, keeping our shelves full and our customers impressed.
• Efficiency and effectiveness are key aspects of your role. You'll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.
• Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.
• Flexibility is vital. You'll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.

This is a tough, fast-paced role - but one where you'll see the impact of your work, every single day.