Customer Assistant - Christmas - Foods - Bluewater

Marks & Spencer Plc; Greenhithe; Sur place; GBP 12 000 - 17 000; Temps partiel

Résumé du poste

Marks & Spencer Plc is hiring for a Customer Assistant in our Food section. You’ll be on the frontline, delivering five-star service at pace while confidently recommending and selling our latest food products.

You’ll use Sparks App and in-store devices to enhance the customer experience and work across store areas as demand requires. This frontline role requires resilience and a proactive attitude, with the potential for up to full-time hours in December.

Qualifications

• Thrives under pressure and delivers five-star service.
• Knowledge of M&S Food products desired.
• Willing to work flexible hours including peak times and weekends.

Responsabilités

• Advise customers and promote new food products.
• Provide fast, friendly service to high store traffic.
• Utilise Sparks App and in-store devices to improve the customer experience.
• Support across store areas as needed.

Connaissances

Customer service

Team player

Flexibility

Digital tools

Outils

Sparks App

In-store devices

Description du poste

Tuesday - 18:00-22:00
Thursday - 18:00-22:00
Saturday - 18:00-22:00

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest-growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it?

#Christmas