Customer Assistant - ABS44339

Aberdeenshire Council; Huntly; On-site; GBP 20,000 - 30,000; Part time

Job summary

Ein innovativer Dienstleister sucht eine engagierte Person, die das Bibliotheksteam in Huntly verstärkt. In dieser Rolle sind hervorragende Kundenservice- und Kommunikationsfähigkeiten erforderlich, um die Bibliotheksdienste der Gemeinde zu unterstützen. Sie werden die Möglichkeit haben, mit verschiedenen Altersgruppen zu arbeiten, Aktivitäten zu organisieren und die Nutzung der Bibliothek zu fördern. Diese Position bietet eine flexible Arbeitsweise und die Chance, einen positiven Einfluss auf die Gemeinschaft auszuüben.

Qualifications

• Ausgezeichnete Kundenservicefähigkeiten und Kommunikation sind erforderlich.
• Gute digitale Fähigkeiten und Flexibilität sind notwendig.

Responsibilities

• Unterstützung der Bibliotheksnutzer bei Anfragen und Förderung der Bibliotheksnutzung.
• Organisation von Aktivitäten und Unterstützung der Lesefähigkeit.

Skills

Kundenservicefähigkeiten

Kommunikationsfähigkeiten

Digitale Fähigkeiten

Job description

Job Description

Live Life Aberdeenshire is looking for someone with excellent customer service skills to join our libraries and cultural team.

As part of the libraries team, you will assist in providing library services to the Huntly community. You should have excellent communication skills, good digital skills, and the ability to work with all age groups. The role involves helping library users with enquiries, supporting literacy, organizing activities, and promoting library use. A flexible approach and enthusiasm for libraries and culture are essential.

There is a responsibility to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the organization.

Working pattern: Wednesday to Saturday every week. Specific hours: Wed (10am-6pm), Thu (1-6pm), Fri (10am-2pm), Sat (10am-1pm) + 3 hours to be scheduled.

Informal enquiries to: Alastair Henderson - 01467 535516

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Requirements

This is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will need to join the PVG Scheme or undergo a PVG Scheme update check. If you have spent a continuous period of 3 months or more outside the UK in the last 5 years, an Overseas Criminal Record Check will be required. The outcome of these checks must be satisfactory for employment to commence.

This post requires at least one reference, which must be your current or most recent employer.