Customer Assistant

BUZZ Bingo; Weston-super-Mare; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading entertainment provider in Weston-super-Mare is seeking a Customer Assistant to provide exceptional service in a supportive work environment. This flexible role offers a 30-hour contract across 7 days, including evenings and weekends. Ideal candidates will be people-oriented, with a strong focus on customer care. Join a team that values learning and professional growth, while enjoying various benefits including in-house training and mental health support.

Benefits

Help@Hand wellbeing app

Thrive App for mental wellbeing

Buzz Brights Apprenticeships

Employee Recognition Scheme

Access to online courses

In-house Training

Access to Trained Mental Health Advocates

4 weeks Annual Leave plus Public Holidays

Qualifications

• Must be a people person who can support and encourage customers.
• Willingness to learn and grow in the role.

Responsibilities

• Provide exceptional service to customers.
• Look after customers with care and attention.

Skills

Exceptional customer service skills

Ability to work flexible hours

Strong communication skills

Job description

Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you’ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you!Join us as a Customer Assistant in our WestonClub offering a 30hour contract which is fully flexible over 7 days, including evenings and weekends. Some shifts will finish as late as 1am.

The Role You’ll Play

As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA.

Hit the Jackpot with Our Benefits

• Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
• Thrive App – for your mental wellbeing approved by the NHS
• Buzz Brights Apprenticeships
• Buzz Brilliance Awards – Employee Recognition Scheme
• Buzz Learning, our digital learning platform with access to 100s of online courses
• In-house Training – Fire safety, Food safety 1 & 2, COSHH and more
• Access to Trained Mental Health Advocates for advice on your mental wellbeing
• 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)