Customer Assistant

Lidl; Cinderford; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading grocery retailer in Cinderford is looking for a Customer Assistant to provide excellent service to customers and support various store operations. Responsibilities include helping customers, working with deliveries, and maintaining the store. Ideal candidates will have strong customer service skills and experience in fast-paced environments. This position offers a competitive hourly wage starting at £13.00, with additional benefits such as holiday entitlement and in-store discounts.

Benefits

30-35 days' holiday (pro rata)

10% in-store discount

Enhanced family leave

Contributory pension scheme

Long service awards

Qualifications

• Experience working in a fast-paced environment.
• Excellent customer service skills.
• Flexibility to start a shift early or finish late.
• A positive approach to changing priorities.
• A drive and passion to work hard and make your store a success.

Responsibilities

• Help customers with their questions, queries, and requests.
• Efficiently work deliveries as they arrive in store.
• Provide excellent customer service.
• Maintain the bakery by baking fresh goods.
• Expertly merchandise Non-Food products.

Skills

Customer service skills

Experience in fast-paced environments

Flexibility to work early or late

Positive approach to priorities

Job description

Summary

Starting from £13.00 per hour | 20 hour seasonal contract |30-35 days' holiday (pro rata) | 10% in-store discount | Enhanced family leave

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're collaborative, determined and we all pitch in to help each other out.

Just like you.

As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you'll keep moving, keep business booming and never be bored. You'll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure every customer receives the service they deserve.

In return, we'll give you a competitive salary based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well‑being and life outside Lidl.

We're proud to be a diverse, secure and fast‑growing business, so we'll make sure you have quality retail training and real opportunities to build your career.

What you’ll do

• You’ll be a Lidl expert, helping our customers with their questions, queries and requests
• Efficiently work deliveries as they arrive in store
• Passionately provide excellent customer service
• Proactively keep the bakery topped up by baking fresh goods
• Expertly merchandise and maintain our middle aisles of Non‑Food products

What you’ll need

• Experience working in a fast‑paced environment
• Excellent customer service skills
• Flexibility to start a shift early or finish late
• A positive approach to changing priorities
• A drive and passion to work hard and make your store a success
• A smile on your face and a friendly manner to inspire your team and help our customers

What you’ll receive

• 30-35 days’ holiday (pro rata)
• 10% in-store discount
• Enhanced family leave
• Contributory pension scheme
• Long service awards
• Plus more of the perks you deserve

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.