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Customer Assistant

TN United Kingdom

Bicester

On-site

GBP 40,000 - 60,000

Full time

3 days ago
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Job summary

An established industry player is seeking motivated individuals to join their team as Customer Assistants. This role offers a dynamic work environment where no two shifts are the same. You will engage with customers, manage deliveries, and ensure the store remains tidy and stocked. With competitive pay and a range of benefits, including enhanced family leave and opportunities for career progression, this is a great chance to make a real difference in a supportive and inclusive workplace. If you have a passion for customer service and thrive in a fast-paced setting, this position is perfect for you.

Benefits

30-35 days’ holiday (pro rata)
10% in-store discount
Pension scheme
Enhanced family leave
Long service award

Qualifications

  • Experience in customer service and working in a fast-paced environment.
  • Ability to adapt and maintain a positive attitude under changing priorities.

Responsibilities

  • Assist customers with their questions and provide excellent service.
  • Efficiently manage deliveries and keep the store organized.
  • Maintain bakery stock and ensure non-food products are well merchandised.

Skills

Customer Service
Flexibility
Teamwork
Fast-paced Environment Experience

Job description

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£12.75 - £13.65 per hour | Full Time and Part Time Contracts | AM and PM shifts including Weekends | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out.

Just like you.

As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your colleagues and making sure that every customer receives the service they deserve.

In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.

What you'll do

  • Be a Lidl expert, helping our customers with their questions, queries and requests
  • Efficiently work deliveries as they arrive in store
  • Passionately provide excellent customer service
  • Proactively keep the bakery topped up by baking fresh goods
  • Expertly merchandise and maintain our middle aisles of Non-Food products

What you'll need

  • Experience working in a fast-paced environment
  • Flexibility to start a shift early or finish late
  • A positive approach to changing priorities
  • Drive and passion to work hard and make your store a success
  • A smile on your face and a friendly manner to inspire your team and help our customers

What you'll receive

  • Enhanced family leave
  • Long service award
  • Plus, more of the perks you deserve

You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

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