Customer Assistant

Marks and Spencer; Belfast City District; On-site; GBP 17,000 - 21,000; Full time

Job summary

Marks & Spencer in Belfast is seeking a Customer Assistant for the Fashion, Home & Beauty section to deliver five-star service and expert styling advice. You will engage customers, drive sales, and contribute to the store’s transformation in a fast-paced environment.

You’ll be a resilient, confident brand ambassador who is digitally confident, using Sparks App and in-store devices to enhance the customer experience.

Job description

All the details

Working Pattern

Sunday 14:00 - 18:00

Friday 18:00 - 22:00

Saturday 16:00 - 20:00

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five-star service. This isn't just a retail job - it's a role for people who love pace, want to work hard and play their part in delivering our transformation.

We're looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who's ready to serve our customers and sell our latest fashion items.

• At M&S, our customers don't wait. You'll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
• Efficiency and effectiveness are non-negotiable. You'll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
• Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
• Flexibility is vital. Retail moves fast - and you'll move faster. You'll adapt to where you're needed, when you're needed, always ready to meet the next challenge head-on.

are you ready for it? Take Your Marks