Customer Advisor - Stock flow

B&Q Limited; Bristol; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading home improvement retailer in the UK is seeking a Customer Advisor for Stock Flow on a part-time basis. The position requires 20 hours per week on a 3-month fixed-term contract. The role involves ensuring the store is stocked effectively, maintaining safety standards, and collaborating with team members. Applicants should possess strong communication and organizational skills and be flexible sufficient to work varied shifts, including evenings and weekends. A competitive hourly rate and a range of benefits are offered.

Benefits

Competitive salary

Award-winning pension scheme

6.6 weeks holiday

Employee Assistance Programme

Shopping discounts

Qualifications

• Strong communication skills, able to plan efficiently under pressure.
• Organised and analytical with a simplicity-focused mindset.
• Ability to support team members and work collaboratively.
• Willingness to learn new technology and adapt to new working methods.

Responsibilities

• Ensure store is stocked with necessary items.
• Maintain efficiency and safety in stock flow operations.
• Explore new solutions and make informed decisions.
• Assist with obtaining a forklift license if desired.

Skills

Great communicator

Organised and analytical thinker

Team player

Flexible with working hours

Job description

Overview

Customer Advisor - Stock Flow

Part time - 20 hours per week

3 Month Fixed Term Contract

Shifts available Monday - Friday, 5.45pm - 10.00pm. Shifts may vary so fully flexible required

UK Notional hourly rate £13.25 per hour (Inclusive of an £0.54 per hour, store specific location allowance)

B&Q Hartcliffe

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Stock Flow Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll think differently about how we inspire people to create a home they love. You’ll make sure the store is stocked with the things our customers need, as well as products that will spark new possibilities. Efficiency and safety will be vital of course, especially if you gain your forklift license with us. You’ll get to create too – exploring new solutions and making decisions that will help grow our business, together.

What we need:

A great communicator who can think clearly and make sound plans no matter how busy things get, you’ll feel right at home with us. You’re an organised and analytical thinker, and you know how to keep things simple. You also know how to work as a team – supporting your fellow colleagues and working through what you need to do, together. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact [e-mail] for any recruitment adjustments.