Customer Advisor - Argos

Sainsbury’s Group; Corby; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading UK retailer is seeking a Customer Advisor in Corby. You will deliver exceptional customer service, assist customers with questions, and handle transactions. Ideal candidates will be friendly, detail-oriented, and capable of working in a fast-paced environment. This position offers flexible part-time hours and a range of employee benefits including discounts and wellbeing support.

Benefits

10% discount at Sainsbury's, Argos, Tu, and Habitat

Free food and hot drinks

Generous holiday entitlement

Pension matching

Shopping discounts

Wellbeing support

Qualifications

• Must be above the school-leaver age in the UK.
• Right to Work eligibility in the UK is required.

Responsibilities

• Deliver excellent customer service on tills and shopfloor.
• Collect products and process payments.
• Assist customers with questions and advice.

Skills

Friendly and welcoming demeanor

Customer service

Comfortable with financial services

Flexible and productive work style

Attention to detail

Job description

Overview

Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter.

Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds.

Be present on the shop floor helping customers with questions and provide advice on a wide range of products - supporting in the stock room when the store is quiet.

Build great knowledge about our products, services and promotions to help provide recommendations.

What makes a great Argos Colleague

• Friendly and welcoming with a genuine enthusiasm for helping customers.
• Comfortable talking to customers about our financial services when buying certain products.
• Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team.
• Always prepared to work flexibly and productively to a high standard across the store when needed - you\'ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things.
• Embraces using new digital tools and technology to do your job brilliantly.
• Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers. As one of the leading UK digital retailers, Argos provides our customers with inspiring choice and trusted value across a vast range of products with unforgettable ease. As a Customer Advisor, you\'ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders this Black Friday and Christmas.

Eligibility

• You must be above the school-leaver age in your country (School leaving age - GOV.UK).
• You must have Right to Work eligibility in the UK.
• Most roles are part-time working across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.

Qualifications

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.

Benefits

• Discount card - 10% off at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury's every Friday and Saturday, and 15% off at Argos every pay day
• Free food and hot drinks - provided for Colleagues in all our stores
• Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave
• Pension - we\'ll match between 4-7.5% of your pension contributions
• Sainsbury\'s share schemes - buy Sainsbury\'s shares at discounted prices
• Shopping discounts - special offers on gym memberships, restaurants, holidays, retail vouchers and more
• Wellbeing support - including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues

Whilst many of our roles will be temporary over the festive period, there may also be permanent opportunities available - please check the contract type and schedule hours before applying to ensure that the role is right for you.