Customer Advisor

Michael Page (UK); Tunbridge Wells; On-site; GBP 20,000 - 25,000; Full time

Job summary

A recruitment agency is seeking a Customer Advisor based in Tunbridge Wells. You will respond to customer inquiries, provide solutions, and maintain customer records. Ideal candidates will have strong communication skills, exceptional customer service abilities, and attention to detail. This role offers a temporary-to-permanent opportunity with weekly pay in a supportive work environment.

Benefits

Weekly pay

Supportive work environment

Temporary-to-permanent opportunity

Qualifications

• Strong communication and interpersonal skills are necessary.
• Ability to deliver exceptional customer service is essential.
• Attention to detail and organisational skills are required.

Responsibilities

• Respond to customer inquiries promptly and professionally.
• Provide accurate information and solutions to customer issues.
• Collaborate with team members to resolve complex queries.

Skills

Strong communication skills

Customer service excellence

Attention to detail

Organisational skills

Computer proficiency

Solution-oriented mindset

Flexibility

Job description

• Future Permanent Position
• Immediate Start Available

About Our Client

Our client is based within Tunbridge Wells with excellent transport links making commuting a ease.

Job Description

• Respond to customer inquiries promptly and professionally.
• Provide accurate information and solutions to customer issues.
• Update customer records and ensure data accuracy.
• Collaborate with team members to resolve complex queries.
• Handle complaints effectively and escalates when necessary.
• Maintain a high level of product and service knowledge.
• Deliver a positive customer experience at all times.
• Support other administrative tasks as required.

The Successful Applicant

A successful Customer Advisor should have:

• Strong communication and interpersonal skills.
• Ability to deliver exceptional customer service.
• Attention to detail and organisational skills.
• Proficiency in using computer systems and software.
• A proactive and solution-oriented mindset.
• Flexibility to adapt to a temporary role.

What's on Offer

• Temporary-to-permanent opportunity (TTP).
• Weekly pay
• Supportive and professional work environment.

If you are eager to contribute as a Customer Advisor in a rewarding role, apply now to join the team!