Customer Advisor

Kingfisher; Sefton; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading home improvement retailer is seeking a Customer Advisor in Sefton. You will guide customers, manage stock, and ensure a great store appearance. Ideal candidates should be friendly, eager to learn, and flexible with shift patterns. The company offers a competitive hourly rate and a variety of employee benefits, including holiday and discounts.

Benefits

Award-winning pension scheme

Employee discounts

Generous holiday allowance

Colleague wellbeing benefits

Qualifications

• Eager to learn and improve skills related to home improvement.
• Friendly and outgoing with a passion for helping others.
• Willing to use new technology and tools.

Responsibilities

• Guide customers through projects and manage stock.
• Set up displays and ensure the store looks great.
• Deliver great customer service during shifts.

Skills

Customer service

Adaptability

Teamwork

Job description

Overview

Part Time – 18.75 hours per week, 3 Month Fixed Term Contract. Shifts available Monday – Sunday 6.00am – 8.00pm. UK Notional hourly rate £12.71 per hour.

B&Q Southport

We believe anyone can improve their home to make life better. Every day we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

What’s the job

As a Customer Advisor you will become an expert advisor and inspiration for customers. You’ll guide customers through projects, manage stock, set up displays, and ensure the store looks great. Sales will be important, as will training in paint‑mixing and cutting timber. Your main aim will be to deliver truly great customer service.

What we need

We’re looking for someone happy to help, eager to learn, and a little obsessed with home improvement. You should be friendly, outgoing, enjoy helping others, and be ready to use new technology. A team player who is flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What’s in it for you

As part of a great team you’ll be valued for who you are. B&Q is committed to diversity and inclusion, and offers a range of benefits: an award‑winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and more. We also provide generous breaks to keep you refreshed and able to perform at your best.

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