Customer Advisor

B&Q Limited; Huddersfield; On-site; GBP 60,000 - 80,000; Part time

Job summary

A home improvement retail company seeks a Customer Advisor in Huddersfield for part-time shifts. This role involves providing top-notch customer service, managing stock, and helping customers with their home improvement needs. Candidates should be friendly, eager to learn, and flexible with their availability, including weekends and evenings. Benefits include a competitive salary, pension scheme, generous holidays, and various wellness programs.

Benefits

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Generous breaks

Qualifications

• Eager to learn and assist customers.
• Ability to use new technology effectively.
• Friendly and outgoing demeanor.

Responsibilities

• Get to know customers and their home improvement projects.
• Manage stock and set up displays.
• Provide exceptional customer service.

Skills

Customer service

Teamwork

Flexible schedule

Job description

Overview

Customer Advisor

Part time - 20 hours per week 5 days per week

Permanent Contract

Shifts available between the hours of Sunday, 1-6pm Mon - Sat 5pm - 10pm

or

Part time - 10 hours per week

Permanent Contract

Shifts available Weekends

UK Notional hourly rate £12.71 per hour

B&Q Huddersfield

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What we need:

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact [e-mail] for any recruitment adjustments.

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