Customer Advisor

Liz Earle; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading beauty company is seeking a Liz Earle advisor to provide personalised skincare consultations and enhance customer relationships. You will meet sales targets while showcasing a range of products. The ideal candidate should be empathetic, sales-oriented, and knowledgeable about skincare trends. This role offers an employee discount, certification opportunities, and a supportive work culture.

Benefits

Employee discount of up to 75%

Store discount (e.g., Boots or John Lewis)

Quarterly Liz Earle Goody Box

Discretionary team bonus scheme

Certified skin expert training

Qualifications

• Proven experience in providing beauty consultations.
• Desire to be a brand ambassador for Liz Earle.
• Comfortable working independently and as part of a team.

Responsibilities

• Provide personalised consultations and skin services.
• Meet sales targets and communicate offers to customers.
• Ensure product displays are attractive and inviting.

Skills

Customer relationship building

Personalised consultations

Sales target achievement

Empathy and understanding

Knowledge of skincare trends

Education

Experience using skincare products

Tools

CIBTAC certification

Job description

Find out from Clare what a typical day as a Liz Earle advisor looks like by watching the video at the bottom of this page. From engaging with customers to providing personalised beauty consultations, Clare's day is filled with helping people feel confident and beautiful in their own skin. You will be based on our Liz Earle counter in store and report into the Counter Manager. Your main responsibilities will be to:

• Build great relationships with our customers and your colleagues
• Provide personalised consultations and skin services
• Meet your sales targets and tell customers about our Liz Earle offers and in store promotions
• Complete our award-winning 12-month Skin School development programme.
• Ensure your counter is beautifully presented to showcase the range of Liz Earle products
  Welcome each customer and treat everyone with empathy and understanding
• Enjoy meeting sales targets and playing their part to deliver great team performance
• Love to learn and keep up to date with the latest skincare trends
• Are comfortable working both on their own and within a team
• Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
• Previous experience working with customers
• Experience using skincare products on customers
  Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible.

We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the center of everything we do. Join us and together we can achieve more. Find out more here.

Benefits

• Liz Earle Employee discount of up to 75%
• Store discount (e.g., Boots or John Lewis)
• Quarterly Liz Earle Goody Box
• Discretionary team bonus scheme
• Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
• Generous holiday allowance that increases with length of service
• Personal Pension Scheme

We have a great range of benefits that go beyond salary and offer flexibility to suit you. Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.