Customer Advisor

Kingfisher; Bradford; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading home improvement retailer in Bradford is seeking a part-time Customer Advisor. In this role, you'll provide exceptional customer service, manage stock, and assist with home improvement projects. Ideal candidates should be friendly, eager to learn, and flexible with working hours. This position offers a competitive hourly rate and a diverse benefits package designed to support wellbeing and inclusivity.

Benefits

Competitive salary

Award-winning pension scheme

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Generous breaks

Qualifications

• Friendly and eager to learn.
• Great at working in a team.
• Flexible to work evenings and weekends.

Responsibilities

• Provide expert advice to customers.
• Manage stock and set up displays.
• Deliver exceptional customer service.

Skills

Channel Marketing

Accounting Tally

CSS

Corporate Risk Management

Hibernate

Brokerage

Job description

Overview

Customer Advisor

Part time - 18.75 hours per week

3 Month Fixed Term Contract

Shifts available Monday - Saturday 6.00am - 9.00pm and Sunday 8.00am - 6.00pm

UK National hourly rate 12.71 per hour

B&Q Keighley

We believe anyone can improve their home to make life better. Every day we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

What’s the job

Join our team and you’ll become an expert advisor, an inspiration as well as a guide. You’ll get to know every customer and their home improvement projects. Sales will be important, as will managing stock, setting up displays and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What we need

Happy to help, eager to learn and a little bit obsessed with home improvement. You’ll be friendly and outgoing and you’ll get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What’s in it for me

As part of a great team you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more. We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact us for any recruitment adjustments.

#LI-ONSITE

Required Experience

Unclear Seniority

Key Skills

• Channel Marketing
• Accounting Tally
• CSS
• Corporate Risk Management
• Hibernate
• Brokerage

Employment Type

Contract

Experience

years

Vacancy

1