Customer Advisor

Pavers Ltd; Ashford; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading footwear retailer in Ashford is seeking a Customer Advisor to join their team. You will work 12 hours over 3 days, including weekends, showcasing footwear and providing exceptional customer service. Ideal candidates will possess a passion for sales and a detail-oriented mindset, with responsibilities including supporting store operations and maintaining a safe working environment. The role offers competitive hourly pay and various benefits.

Benefits

Competitive hourly rate of £12.50

Training to increase hourly rate to £13.00

Generous colleague discount scheme

Increasing holiday entitlement

Company contribution pension

Access to Pavers Academy

Wellbeing and financial support

Qualifications

• A 'can do' attitude and passion for great customer service.
• Enjoy working in a fast-paced and fun environment.
• Self-awareness and keen attention to detail.

Responsibilities

• Help customers look & feel great.
• Showcase footwear that feels as great as it looks.
• Support the operations of the store.

Skills

Customer service

Attention to detail

Sales passion

Multi-tasking

Job description

We have an exciting opportunity to join our Pavers team in Designer Outlet Ashford working 12 hours over 3 days per week. This role will involve working weekends, evenings and weekdays on a rota basis. As a Customer Advisor, you're the heart of our stores.

Responsibilities

• Help our customers look & feel great
• Showcase our ‘feel great footwear’, that feels as great as it looks
• Support the operations of the store
• Organise deliveries
• Be involved in stock movements
• Maintain an organised, clean and safe working environment

Qualifications

• A 'can do' attitude, passion for great customer service and enjoy working in a fast paced and fun environment?
• Self‑awareness
• A keen eye for attention to detail
• A passion for selling
• A great multi‑tasker!

Benefits

• A competitive hourly rate of £12.50 (18+)
• PaSS training to increase your hourly rate to £13.00 (18+)
• Generous colleague discount scheme, some of which can be shared with your family and friends!
• Holiday entitlement that increases with service
• Company contribution pension
• Pavers Academy – enter a world of training at your fingertips!
• Pavers Foundation – nominate a cause close to your heart to receive a donation!
• Wellbeing and financial support through RetailTRUST